Paul P. Maglio

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James C SpohrerISSIPVerified email at issip.org
Teenie MatlockVice Provost of Academic Personnel, Professor of Cognitive ScienceVerified email at ucmerced.edu
Eser KandoganMegagon LabsVerified email at megagon.ai
David KirshCognitive Science, UCSDVerified email at ucsd.edu
Stephen VargoShidler Distinguished Professor, Professor of Marketing, University of Hawai'i at ManoaVerified email at hawaii.edu
Chiehyeon LimDepartment of Industrial Engineering, UNISTVerified email at unist.ac.kr
Melissa Archpru AkakaUniversity of DenverVerified email at du.edu
Christoph F. BreidbachBusiness School, The University of QueenslandVerified email at uq.edu.au
Melissa CefkinResearch Scientist, IBM ResearchVerified email at us.ibm.com
Peter J HaasCollege of Information and Computer Sciences, University of Massachusetts AmherstVerified email at cs.umass.edu
Shumin ZhaiGoogleVerified email at acm.org
Wang-Chiew TanFacebook AIVerified email at fb.com
Haluk DemirkanUniversity of Washington - TacomaVerified email at uw.edu
Daniel GruhlMIT, IBMVerified email at us.ibm.com
Barton A. SmithAmateur Radio Emergency ServiceVerified email at arrl.net
Roderick J. BrodieDepartment of Marketing University of Auckland Business SchoolVerified email at auckland.ac.nz
Myron FlicknerIBM Research - AlmadenVerified email at us.ibm.com
Andrea OrdaniniBocconiVerified email at unibocconi.it
Alex Cozziapplied researcher, eBayVerified email at ebay.com
Michael J. WengerProfessor of Psychology and Neurobiology, The University of OklahomaVerified email at ou.edu

Paul P. Maglio

Professor of Management and Cognitive Science, UC Merced

Verified email at ucmerced.edu - Homepage

Service Science Cognitive Science


Title Sort by citations Sort by year Sort by title	Cited by Cited by	Year
On value and value co-creation: A service systems and service logic perspective SL Vargo, PP Maglio, MA Akaka European management journal 26 (3), 145-152, 2008	3740	2008
On distinguishing epistemic from pragmatic action D Kirsh, P Maglio Cognitive science 18 (4), 513-549, 1994	1816	1994
Steps toward a science of service systems J Spohrer, PP Maglio, J Bailey, D Gruhl Computer 40 (1), 71-77, 2007	1671	2007
Fundamentals of service science PP Maglio, J Spohrer Journal of the academy of marketing science 36 (1), 18-20, 2008	1645	2008
The emergence of service science: Toward systematic service innovations to accelerate co‐creation of value J Spohrer, PP Maglio Production and operations management 17 (3), 238-246, 2008	987	2008
The service system is the basic abstraction of service science PP Maglio, SL Vargo, N Caswell, J Spohrer Information Systems and e-business Management 7 (4), 395-406, 2009	880	2009
Network system for profiling and actively facilitating user activities RC Barrett, DC Kellem, PP Maglio US Patent 5,727,129, 1998	828	1998
Service systems, service scientists, SSME, and innovation PP Maglio, S Srinivasan, JT Kreulen, J Spohrer Communications of the ACM 49 (7), 81-85, 2006	733	2006
The service system is the basic abstraction of service science J Spohrer, SL Vargo, N Caswell, PP Maglio Proceedings of the 41st annual hawaii international conference on system …, 2008	529	2008
Expertise identification using email communications CS Campbell, PP Maglio, A Cozzi, B Dom Proceedings of the twelfth international conference on Information and …, 2003	482	2003
Actor engagement as a microfoundation for value co-creation K Storbacka, RJ Brodie, T Böhmann, PP Maglio, S Nenonen Journal of Business Research 69 (8), 3008-3017, 2016	460	2016
Service-oriented technology and management: Perspectives on research and practice for the coming decade H Demirkan, RJ Kauffman, JA Vayghan, HG Fill, D Karagiannis, ... Electronic commerce research and applications 7 (4), 356-376, 2008	423	2008
How to personalize the Web R Barrett, PP Maglio, DC Kellem Proceedings of the ACM SIGCHI Conference on Human factors in computing …, 1997	387	1997
Handbook of service science PP Maglio, JC Spohrer, CA Kieliszewski Springer, 2010	329*	2010
Handbook of service science PP Maglio, CA Kieliszewski, JC Spohrer Springer, 2010	325*	2010
Method and system for relevance feedback through gaze tracking and ticker interfaces MD Flickner, DB Koons, Q Lu, PP Maglio, CH Morimoto, EJ Selker US Patent 6,577,329, 2003	325	2003
A service science perspective on business model innovation PP Maglio, J Spohrer Industrial Marketing Management 42 (5), 665-670, 2013	314	2013
Handbook of service science, Volume II PP Maglio, CA Kieliszewski, JC Spohrer, K Lyons, L Patrício, Y Sawatani Springer, 2019	305	2019
Toward a science of service systems JC Spohrer, PP Maglio Handbook of service science, 157-194, 2010	288	2010
Method and system for summarizing topics of documents browsed by a user AL Cohen, PP Maglio, RC Barrett, MA Sheldon US Patent 6,356,898, 2002	278	2002

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