Paul P. Maglio - Google Scholar Citations

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	All	Since 2015
Citations	20120	8741
h-index	57	38
i10-index	116	73

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Co-authors

James C SpohrerIBMVerified email at us.ibm.com
Teenie MatlockVice Provost for the Faculty, McClatchy Chair in Communications, Professor of Cognitive ScienceVerified email at ucmerced.edu
Eser KandoganMegagon LabsVerified email at megagon.ai
David KirshCognitive Science, UCSDVerified email at ucsd.edu
Stephen VargoShidler Distinguished Professor, Professor of Marketing, University of Hawai'i at ManoaVerified email at hawaii.edu
Melissa Archpru AkakaUniversity of DenverVerified email at du.edu
Chiehyeon LimSchool of Management Engineering, UNISTVerified email at unist.ac.kr
Melissa CefkinResearch Scientist, IBM ResearchVerified email at us.ibm.com
Peter J HaasCollege of Information and Computer Sciences, University of Massachusetts AmherstVerified email at cs.umass.edu
Christoph F. BreidbachBusiness School, The University of QueenslandVerified email at uq.edu.au
Shumin ZhaiGoogleVerified email at acm.org
Wang-Chiew TanMegagon Labs (was Recruit Institute of Technology)Verified email at megagon.ai
Haluk DemirkanUniversity of Washington - TacomaVerified email at uw.edu
Daniel GruhlMIT, IBMVerified email at us.ibm.com
Barton A. SmithAmateur Radio Emergency ServiceVerified email at arrl.net
Myron FlicknerIBM Research - AlmadenVerified email at us.ibm.com
Alex Cozziapplied researcher, eBayVerified email at ebay.com
Michael J. WengerProfessor of Psychology and Neurobiology, The University of OklahomaVerified email at ou.edu
Hans-Georg FillFull Professor for Digitalization & Information Systems, U. of Fribourg–SwitzerlandVerified email at unifr.ch
Robert J. KauffmanCopenhagen Business School and Singapore Management UniversityVerified email at cbs.dk

Paul P. Maglio

Professor of Management and Cognitive Science, UC Merced

Verified email at ucmerced.edu - Homepage

Service Science Cognitive Science


Title	Cited by	Year
On value and value co-creation: A service systems and service logic perspective SL Vargo, PP Maglio, MA Akaka European management journal 26 (3), 145-152, 2008	3080	2008
On distinguishing epistemic from pragmatic action D Kirsh, P Maglio Cognitive science 18 (4), 513-549, 1994	1639	1994
Steps toward a science of service systems J Spohrer, PP Maglio, J Bailey, D Gruhl Computer 40 (1), 71-77, 2007	1513	2007
Fundamentals of service science PP Maglio, J Spohrer Journal of the academy of marketing science 36 (1), 18-20, 2008	1418	2008
The emergence of service science: Toward systematic service innovations to accelerate co‐creation of value J Spohrer, PP Maglio Production and operations management 17 (3), 238-246, 2008	875	2008
Network system for profiling and actively facilitating user activities RC Barrett, DC Kellem, PP Maglio US Patent 5,727,129, 1998	806	1998
The service system is the basic abstraction of service science PP Maglio, SL Vargo, N Caswell, J Spohrer Information Systems and e-business Management 7 (4), 395-406, 2009	720	2009
Service systems, service scientists, SSME, and innovation PP Maglio, S Srinivasan, JT Kreulen, J Spohrer Communications of the ACM 49 (7), 81-85, 2006	670	2006
The service system is the basic abstraction of service science J Spohrer, SL Vargo, N Caswell, PP Maglio Proceedings of the 41st Annual Hawaii International Conference on System …, 2008	474	2008
Expertise identification using email communications CS Campbell, PP Maglio, A Cozzi, B Dom Proceedings of the twelfth international conference on Information and …, 2003	445	2003
Service-oriented technology and management: Perspectives on research and practice for the coming decade H Demirkan, RJ Kauffman, JA Vayghan, HG Fill, D Karagiannis, ... Electronic commerce research and applications 7 (4), 356-376, 2008	385	2008
How to personalize the Web R Barrett, PP Maglio, DC Kellem Proceedings of the ACM SIGCHI Conference on Human factors in computing …, 1997	378	1997
Handbook of service science PP Maglio, JC Spohrer, CA Kieliszewski Springer, 2010	315*	2010
Handbook of service science PP Maglio, CA Kieliszewski, JC Spohrer Springer, 2010	304*	2010
Handbook of service science, Volume II PP Maglio, CA Kieliszewski, JC Spohrer, K Lyons, L Patrício, Y Sawatani Springer, 2019	292	2019
Method and system for relevance feedback through gaze tracking and ticker interfaces MD Flickner, DB Koons, Q Lu, PP Maglio, CH Morimoto, EJ Selker US Patent 6,577,329, 2003	282	2003
Actor engagement as a microfoundation for value co-creation K Storbacka, RJ Brodie, T Böhmann, PP Maglio, S Nenonen Journal of Business Research 69 (8), 3008-3017, 2016	266	2016
Tradeoffs in displaying peripheral information PP Maglio, CS Campbell Proceedings of the SIGCHI conference on Human Factors in Computing Systems …, 2000	255	2000
A service science perspective on business model innovation PP Maglio, J Spohrer Industrial Marketing Management 42 (5), 665-670, 2013	250	2013
Toward a science of service systems JC Spohrer, PP Maglio Handbook of service science, 157-194, 2010	246	2010

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