Madeleine Pullman
Title
Cited by
Cited by
Year
Ability of experience design elements to elicit emotions and loyalty behaviors
ME Pullman, MA Gross
Decision Sciences Journal 35 (3), 551-578, 2004
9892004
An analysis of the supplier selection process
R Verma, ME Pullman
Omega 26 (6), 739-750, 1998
8811998
Food for thought: social versus environmental sustainability practices and performance outcomes
ME Pullman, MJ Maloni, CR Carter
Journal of Supply Chain Management 45 (4), 38-54, 2009
5962009
UNRAVELING THE FOOD SUPPLY CHAIN: STRATEGIC INSIGHTS FROM CHINA AND THE 2007 RECALLS*
AV Roth, AA Tsay, ME Pullman, JV Gray
Journal of Supply Chain Management 44 (1), 22-39, 2008
5692008
Successful service operations management
R Metters, K Metters, M Pullman
South-Western Educational Publishing, 2006
2372006
A comparison of quality function deployment and conjoint analysis in new product design
ME Pullman, WL Moore, DG Wardell
Journal of Product Innovation Management: AN INTERNATIONAL PUBLICATION OF …, 2002
2252002
Welcome to Your Experience: Where You Can Check Out Anytime You'd Like, But You Can Never Leave.
ME Pullman, MA Gross
Journal of Business & Management 9 (3), 2003
1842003
Capacity management for hospitality and tourism: A review of current approaches
M Pullman, S Rodgers
International Journal of Hospitality Management 29 (1), 177-187, 2010
1192010
A framework for evaluating the customer wait experience
KA McGuire, SE Kimes, M Lynn, ME Pullman, RC Lloyd
Journal of Service Management, 2010
1162010
Values based supply chain management and emergent organizational structures
ME Pullman, J Dillard
International Journal of Operations & Production Management, 2010
1102010
Sustainability practices in food supply chains: how is wine different?
ME Pullman, MJ Maloni, J Dillard
Journal of Wine Research 21 (1), 35-56, 2010
1062010
Service design and operations strategy formulation in multicultural markets
ME Pullman, R Verma, JC Goodale
Journal of Operations Management 19 (2), 239-254, 2001
1052001
A comparison of conjoint methods when there are many attributes
ME Pullman, KJ Dodson, WL Moore
Marketing Letters 10 (2), 125-138, 1999
951999
Optimal service design: integrating marketing and operations perspectives
ME Pullman, WL Moore
International Journal of Service Industry Management, 1999
821999
Service operations: what’s next?
JM Field, L Victorino, RW Buell, MJ Dixon, SM Goldstein, LJ Menor, ...
Journal of Service Management, 2018
712018
Food supply chain management: Economic, social and environmental perspectives (1st Edition)
M Pullman, Z Wu
Routledge, 2012
692012
Visual methods: Using photographs to capture customers' experience with design
ME Pullman, SKA Robson
Cornell Hotel and Restaurant Administration Quarterly 48 (2), 121-144, 2007
652007
POM research productivity in US business schools
ST Young, BC Baird, ME Pullman
Journal of Operations Management 14 (1), 41-53, 1996
631996
Cultural Embeddedness in Supply Networks
Z Wu, M Pullman
Journal of Operations Management 37 (July), 45-58, 2015
592015
Let me count the words: Quantifying open-ended interactions with guests
M Pullman, K McGuire, C Cleveland
Cornell Hotel and Restaurant Administration Quarterly 46 (3), 323-343, 2005
562005
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Articles 1–20