| The effects of customer satisfaction service quality and perceived value on behavioural intentions in retail industry CM Veloso, D Magueta, PO Fernandes, H Ribeiro 23nd International Scientific Conference on Economic and Social Development …, 2017 | 48 | 2017 |
| Boosters of satisfaction, performance and employee loyalty: application to a recruitment and outsourcing information technology organization CM Veloso, B Sousa, M Au-Yong-Oliveira, CE Walter Journal of Organizational Change Management 34 (5), 1036-1046, 2021 | 35 | 2021 |
| O Marketing Territorial como Contributo para a Segmentação Turística: Modelo conceptual no turismo de shopping B Sousa, A Malheiro, CM Veloso International Journal of Marketing, Communication and New Media, 2019 | 35 | 2019 |
| Meassevuring E-service quality, satisfaction and loyalty of customer in the online channel of the modern retail CM Veloso, D Magueta, BB Sousa, JL Carvalho IBIMA Business Review 2020, 1-15, 2020 | 27 | 2020 |
| The links between service quality, brand image, customer satisfaction and loyalty in the retail industry CM Veloso, D Magueta, H Ribeiro, SR Alves Economic and Social Development: Book of Proceedings, 497-511, 2018 | 27 | 2018 |
| A methodology for the identification and assessment of the conditions for the practice of outdoor and sport tourism-related activities: the case of Northern Portugal G Silva, A Correia, S Rachão, A Nunes, E Vieira, S Santos, L Soares, ... Sustainability 13 (13), 7343, 2021 | 21 | 2021 |
| Educational escape rooms in practice: research, experiences, and recommendations H Tercanli, R Martina, M Ferreira Dias, I Wakkee, J Reuter, M Amorim, ... Universidade de Aveiro, 2021 | 21 | 2021 |
| Validation of a scale of measurement of service quality, image, customer satisfaction and loyalty in traditional trade CM Veloso, AP Monte Tourism & Management Studies 15 (3), 27-35, 2019 | 21 | 2019 |
| Encouraging consumer loyalty: the role of family business in hospitality CM Veloso, D Magalhães, BB Sousa, CE Walter, M Valeri Journal of Family Business Management, 2021 | 19 | 2021 |
| Academic tourism and transport services: Student perceptions from a social responsibility perspective CM Veloso, CE Walter, B Sousa, M Au-Yong-Oliveira, V Santos, M Valeri Sustainability 13 (16), 8794, 2021 | 18 | 2021 |
| Determinants of customer satisfaction and loyalty in the traditional retail service CM Veloso, H Ribeiro, SR Alves, PO Fernandes Economic and Social Development: Book of Proceedings, 470-485, 2017 | 16 | 2017 |
| How to create Educational Escape rooms? Strategies for creation and design J Reuter, M Ferreira Dias, M Amorim, C Figueiredo, C Veloso, ... Eighth International Conference on Technological Ecosystems for Enhancing …, 2020 | 13 | 2020 |
| Assessment of the quality of the service perceived in specific contexts of management of a family business CM Igreja, BB Sousa, T Silva, CM Veloso Journal of Family Business Management 12 (3), 538-554, 2022 | 12 | 2022 |
| Managerial practices and (post) pandemic consumption of private labels: Online and offline retail perspective in a Portuguese context JP Pinto, CM Veloso, BB Sousa, M Valeri, CE Walter, E Lopes Sustainability 14 (17), 10813, 2022 | 12 | 2022 |
| The determinants of innovation in micro and small enterprises in the northeast of Brazil CE Walter, CM Veloso, PO Fernandes Calitatea 20 (172), 84-88, 2019 | 12 | 2019 |
| Trends and segmentation of medical tourism: an approach to reproductive tourism M Sánchez, B Sousa, C Veloso, A Lubowiecki-Vikuk Advances in Tourism, Technology and Systems: Selected Papers from ICOTTS …, 2022 | 9 | 2022 |
| R&D tax incentives and innovation: unveiling the mechanisms behind innovation capacity CE Walter, M Au-Yong-Oliveira, C Miranda Veloso, DF Polónia Journal of Advances in Management Research 19 (3), 367-388, 2022 | 9 | 2022 |
| Drivers of customer behavioral intentions and the relationship with service quality in specific industry contexts CM Veloso, BB Sousa The International Review of Retail, Distribution and Consumer Research 32 (1 …, 2022 | 9 | 2022 |
| Drivers of innovation capacity and consequences for open innovation CE Walter, D Ferreira Polónia, M Au-Yong-Oliveira, C Miranda Veloso, ... Journal of Open Innovation: Technology, Market, and Complexity 7 (2), 140, 2021 | 9 | 2021 |
| Lealdade dos hóspedes nacionais: um estudo aplicado à Hotelaria do Douro D Magalhães, C Veloso, B Sousa Journal of Tourism & Development 34, 191-207, 2020 | 8 | 2020 |
Paula Odete FernandesProfessor of Management and Economics, Instituto Politécnico de Bragança (IPB); UNIAG; NECE(UBI).Email confirmado em ipb.pt
