Learning emotion rules in service organizations: socialization and training in the UK public-house sector D Seymour, P Sandiford Work, employment and society 19 (3), 547-564, 2005 | 123 | 2005 |
An exploration of older worker flexible working arrangements in smaller firms C Atkinson, P Sandiford Human Resource Management Journal, 2015 | 92 | 2015 |
The concept of occupational community revisited: analytical and managerial implications in face-to-face service occupations P Sandiford, D Seymour Work, employment & society 21 (2), 209-226, 2007 | 78 | 2007 |
A discussion of qualitative data analysis in hospitality research with examples from an ethnography of English public houses PJ Sandiford, D Seymour International journal of hospitality management 26 (3), 724-742, 2007 | 69 | 2007 |
Emotional labor in public houses: reflections on a pilot study PJ Sandiford, D Seymour Journal of hospitality & tourism research 26 (1), 54-70, 2002 | 58 | 2002 |
Why should I believe this? Deciphering the qualities of a credible online customer review CJ Clare, G Wright, P Sandiford, AP Caceres Journal of Marketing Communications 24 (8), 823-842, 2018 | 55 | 2018 |
Participant Observation as Ethnography or Ethnography as Participant Observation in Organizational Research PJ Sandiford Strang, K.D. (ed) The Palgrave Handbook of Research Design in Business and …, 2015 | 45 | 2015 |
The role of ethnographic techniques in tourism planning PJ Sandiford, J Ap Journal of Travel Research 37 (1), 3-11, 1998 | 43 | 1998 |
Serving and consuming: drink, work and leisure in public houses PJ Sandiford, D Seymour Work, employment and society 27 (1), 122-137, 2013 | 34 | 2013 |
The Third Place as an Evolving Concept for Hospitality Researchers and Managers PJ Sandiford Journal of Hospitality & Tourism Research 43 (7), 1092-1111, 2019 | 23 | 2019 |
Reacting to the demands of service work: emotional resistance in the Coaching Inn Company PJ Sandiford, D Seymour The Service Industries Journal 31 (8), 1195-1217, 2011 | 20 | 2011 |
The English public house as a 21st century socially responsible community institution PJ Sandiford, P Divers International Journal of Hospitality Management 41, 88-96, 2014 | 17 | 2014 |
The public house and its role in society's margins PJ Sandiford, P Divers International Journal of Hospitality Management 30 (4), 765-773, 2011 | 17 | 2011 |
Fictionalizing dialogue: interpretative phenomenological analysis in organizational research A Agarwal, PJ Sandiford Qualitative Research in Organizations and Management: An International Journal, 2021 | 16 | 2021 |
The pub as a habitual hub: Place attachment and the Regular customer PJ Sandiford, P Divers International Journal of Hospitality Management 83, 266-273, 2019 | 15 | 2019 |
Important or not? A critical discussion of Likert Scales and Likert-type Scales as used in customer research PJ Sandiford, J Ap 12th Annual CHME Hospitality Research Conference: Trend and developments in …, 2003 | 15 | 2003 |
Professional tour guiding: an exploratory investigation of current practices K Wong, J Ap, P Sandiford The Fourth Asia Pacific Tourism Association Conference Proceedings, Tanyan …, 1998 | 15 | 1998 |
‘It’s My Passion and Not Really Like Work’: Balancing Precarity with the Work–Life of a Volunteer Team Leader in the Conservation Sector PJ Sandiford, S Green Work, Employment and Society 35 (3), 595-605, 2021 | 14 | 2021 |
Exploring public house employee's perceptions of their status: a UK case study PJ Sandiford, D Seymour The Service Industries Journal 30 (7), 1063-1076, 2010 | 13 | 2010 |
Legitimate peripheral participation by sandwich year interns in the national health service HM Davies, PJ Sandiford Journal of Vocational Education & Training 66 (1), 56-73, 2014 | 12 | 2014 |