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Dr. Smita Singh
Dr. Smita Singh
Metropolitan State University
Email confirmado em msudenver.edu
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Use of service robots in an event setting: Understanding the role of social presence, eeriness, and identity threat
S Singh, ED Olson, CHK Tsai
Journal of Hospitality and Tourism Management 49, 528-537, 2021
262021
Consumers’ perceived effectiveness of COVID-19 mitigation strategies in restaurants: What went well and what could we do better?
Y Xu, S Singh, ED Olson, EHL Jeong
International Journal of Hospitality Management 103, 103206, 2022
152022
Exploring the effects of value co-creation strategies in event services on attendees’ citizenship behaviors: The roles of customer empowerment and psychological ownership
X Zhang, S Singh, J Li, X Shao
Journal of Retailing and Consumer Services 76 (2024), 103619, 2023
42023
Students’ perceptions of experiential learning in a political events course: A case study from Iowa
ED Olson, K Kedrowski, S Singh
Journal of Convention & Event Tourism 22 (4), 273-295, 2021
42021
Response and Recovery through Event Portfolio Management A Case Study from Des Moines, Iowa
S Singh, E Olson
Crisis Management and Recovery for Events: Impacts and Strategies, 10.23912 …, 2021
22021
Sustainability and Climate Adaptation Using Smart Technologies in the Event Industry
S Singh, E Olson
Transitioning towards the future of tourism destinations: resilient, smart …, 2022
12022
Tech-Savvy Hospitality: A Strategic Approach to Overcoming Labor Shortages
D Haywood, S Singh
ICHRIE Research Reports 9 (2), 2024
2024
Revenue Diversification for the DSM Book Festival: A Strategy for Financial Stability
E Olson, S Singh, C Murphy
Journal of Hospitality & Tourism Cases, 2024
2024
2023 PCMA experience: Producing large events after the threshold of COVID-19
GC Ogbeide, S Singh, K Severt
Journal of Convention and Event Tourism, 2023
2023
Metaverse Events : Experiences Engagement and Sustainability
S Kark, S Singh
Virtual Events Management: Theory and Methods for Event Management and …, 2023
2023
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