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Cristiane Drebes Pedron
Cristiane Drebes Pedron
Professor at UNINOVE - Universidade Nove de Julho, Brazil
Verified email at iseg.utl.pt
Title
Cited by
Cited by
Year
Analysing reviews in the Web 2.0: Small and medium hotels in Portugal
MS Chaves, R Gomes, C Pedron
Tourism management 33 (5), 1286-1287, 2012
1742012
What lies behind the concept of customer relationship management? Discussing the essence of CRM through a phenomenological approach
CD Pedron, AZ Saccol
BAR-Brazilian Administration Review 6, 34-49, 2009
1192009
Interpreting information security culture: An organizational transformation case study
G Dhillon, R Syed, C Pedron
Computers & Security 56, 63-69, 2016
962016
CRM ADOPTION IN A HIGHER EDUCATION INSTITUTION
GE Rigo, C Pedron, M Caldeira
74*2012
Information and communication technology adoption for business benefits: A case analysis of an integrated paperless system
M Caldeira, A Serrano, R Quaresma, C Pedron, M Romão
International Journal of Information Management 32 (2), 196-202, 2012
732012
Target: A collaborative model based on social media to support the management of lessons learned in projects
DV Rosa, MS Chaves, M Oliveira, C Pedron
International Journal of Managing Projects in Business 9 (3), 654-681, 2016
692016
Avaliação do impacto dos sistemas ERP sobre variáveis estratégicas de grandes empresas no Brasil
AZ Saccol, CD Pedron, G Liberali Neto, MA Macadar, SC Cazella
Revista de administração contemporânea 8, 9-34, 2004
642004
Value-focused objectives for CRM system adoption
CD Pedron, WN Picoto, G Dhillon, M Caldeira
Industrial Management & Data Systems 116 (3), 526-545, 2016
622016
Proposta de um modelo de maturidade para Gestão do Conhecimento: KM³
M Oliveira, CD Pedron, MJB Romão, GV Becker
Revista Portuguesa e Brasileira de Gestão 10 (4), 11-25, 2011
612011
Understanding controversies in digital platform innovation processes: The Google Glass case
A Klein, C Sørensen, AS de Freitas, CD Pedron, S Elaluf-Calderwood
Technological Forecasting and Social Change 152, 119883, 2020
562020
CRM System: The role of dynamic capabilities in creating innovation capability
CD Pedron, WN Picoto, M Colaco, CC Araújo
BBR. Brazilian Business Review 15, 494-511, 2018
462018
What's behind CRM research? A bibliometric analysis of publications in the CRM research field
CCS Araújo, CD Pedron, WN Picoto
Journal of Relationship Marketing 17 (1), 29-51, 2018
382018
Identifying and assessing the scales of dynamic capabilities: a systematic literature review
CCS Araújo, CD Pedron, C Bitencourt
Revista de Gestão 25 (4), 390-412, 2018
342018
The IT project manager competencies that impact project success–A qualitative research
CCS de Araújo, CD Pedron
Organisational Project Management 2 (1), 53-75, 2015
282015
Proposição de estrutura alternativa para tese de doutorado a partir de estudos múltiplos
PR da Costa, HR Ramos, CD Pedron
Revista Ibero Americana de Estratégia 18 (2), 155-170, 2019
272019
IT project manager competencies and team commitment: A new scale proposal
CCS de Araújo, CD Pedron, FQP de Oliveira
Revista de Gestão e Projetos 9 (1), 39-57, 2018
232018
Fine-grained analysis of aspects, sentiments and types of attitudes in restaurant reviews
MS Chaves, A Laurel, N Sacramento, CD Pedron
Tourism & Management Studies 10 (1), 66-72, 2014
232014
Espiral do conhecimento em frameworks de gestão do conhecimento: o caso de duas organizações em Portugal
M Oliveira, GV Becker, CD Pedron, FS Dalligna
Perspectivas em Ciência da Informação 15 (3), 155-175, 2010
232010
Applying EA perspective to CRM: Developing a competency framework
M Caldeira, C Pedron, G Dhillon, J Lee
2008 Third International Conference on Convergence and Hybrid Information …, 2008
222008
Maturity model for knowledge management and strategic benefits
M Oliveira, CD Pedron
European Conference on Knowledge Management-ECKM 2014, 2014, Brasil., 2014
212014
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