Jorge Grenha Teixeira
Jorge Grenha Teixeira
Assistant Professor at University of Porto (FEUP)
Verified email at fe.up.pt
TitleCited byYear
Customer experience modeling: from customer experience to service design
J Teixeira, L Patrício, NJ Nunes, L Nóbrega, RP Fisk, L Constantine
Journal of Service Management 23 (3), 362-376, 2012
2382012
The MINDS method: Integrating management and interaction design perspectives for service design
J Grenha Teixeira, L Patrício, KH Huang, RP Fisk, L Nóbrega, ...
Journal of Service Research 20 (3), 240-258, 2017
302017
Service Design for Value Networks: Enabling Value Cocreation Interactions in Healthcare
L Patrício, NF de Pinho, JG Teixeira, RP Fisk
Service Science 10 (1), 76-97, 2018
92018
Customer experience modeling: designing interactions for service systems
J Teixeira, L Patrício, N Nunes, L Nóbrega
Human-Computer Interaction–INTERACT 2011, 136-143, 2011
62011
Dynamic Multi-interface Services: An Application to the Design of a Multimedia Service
JG Teixeira, L Patrício, KH Huang, L Nóbrega, L Constantine, RP Fisk
Service Science and Innovation (ICSSI), 2013 Fifth International Conference …, 2013
32013
Understanding the customer experience for service design
JDG Teixeira
Universidade do Porto, 2012
22012
Designing technology-enabled services with model-based methods
JG Teixeira
Universidade do Porto, 2015
12015
Designing Services with Model-based Methods
J Teixeira, L Patrício, L Nóbrega, L Constantine, RP Fisk
proceedings of the 19th International Product Development Management Conference, 2012
12012
Bringing Design Science Research to Service Design
JG Teixeira, L Patrício, T Tuunanen
International Conference on Exploring Service Science, 373-384, 2018
2018
Service designers, unite! Identifying shared concerns among multidisciplinary perspectives on service design
MP Joly, JG Teixeira, L Patrício, D Sangiorgi
Service Design Proof of Concept, Proceedings of the ServDes. 2018 Conference, 2018
2018
Design Science Research: an Emerging Methodology for Service Design
J Teixeira, L Patrício, T Tuunanen
Frontiers in Service Conference Abstracts 2018, 2018
2018
Service designers, unite! Identifying shared concerns among multidisciplinary perspectives on service design
M Prestes Joly, J Teixeira, L Patrício, D Sangiorgi
ServDes. 2018, 1144-1161, 2018
2018
Identifying and systematizing Service Design multidisciplinary contributions
MP Joly, L Patrício, J Teixeira, D Sangiorgi
QUIS15-15th International Research Symposium on Service Excellence in …, 2017
2017
Connecting Service Design to service innovation through multidisciplinary lenses
MP Joly, J Teixeira, L Patrício, D Sangiorgi
Frontiers in Service, 245-245, 2017
2017
Identifying and systematizing multidisciplinary contributions to Service Design
MP Joly, JG Teixeira, L Patrício, D Sangiorgi
Proceedings of the QUIS15 International Research Symposium on Service …, 2017
2017
An activity-centric perspective to upframe customer experience and foster service innovation
J Teixeira, L Patrício, KJ Mickelsson, K Heinonen, RP Fisk
Proceedings of the QUIS15 International Research Symposium on Service …, 2017
2017
Broadening Service Customer Experience with an Activity-Centric perspective
J Teixeira, L Patrício, P Raymond
AMA SERVSIG 2016, 2016
2016
From service experience to value constellation experience: an activity-centric perspective
J Teixeira, L Patrício, RP Fisk
24th Frontiers in Service Conference, 2015
2015
Integrating Management and Interaction Design perspectives for Service Design: The MINDS framework
J Teixeira, L Patrício, KH Huang, RP Fisk, L Nóbrega, L Constantine
Proceedings of QUIS14-14th International Research Symposium on Service …, 2015
2015
Improving Health Information Systems by employing a Service Design perspective
J Teixeira, L Patrício, RP Fisk, L Nóbrega, L Constantine
AMA SERVSIG 2014, 2014
2014
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