Jorge Grenha Teixeira
Jorge Grenha Teixeira
Assistant Professor at University of Porto (FEUP)
Verified email at
Cited by
Cited by
Customer experience modeling: from customer experience to service design
J Teixeira, L Patrício, NJ Nunes, L Nóbrega, RP Fisk, L Constantine
Journal of Service management, 2012
The MINDS method: integrating management and interaction design perspectives for service design
J Grenha Teixeira, L Patrício, KH Huang, RP Fisk, L Nóbrega, ...
Journal of Service Research 20 (3), 240-258, 2017
Service design for value networks: enabling value cocreation interactions in healthcare
L Patrício, NF de Pinho, JG Teixeira, RP Fisk
Service Science 10 (1), 76-97, 2018
Leveraging service design as a multidisciplinary approach to service innovation
MP Joly, JG Teixeira, L Patrício, D Sangiorgi
Journal of Service Management, 2019
Advancing service design research with design science research
JG Teixeira, L Patrício, T Tuunanen
Journal of Service Management, 2019
Bringing Service Design to the Development of Health Information Systems: The Case of the Portuguese National Electronic Health Record
J Grenha Teixeira, NF Pinho, L Patrício
International Journal of Medical Informatics 132 (December), 2019
Customer experience modeling: designing interactions for service systems
J Teixeira, L Patrício, N Nunes, L Nóbrega
Human-Computer Interaction–INTERACT 2011, 136-143, 2011
A service design approach to healthcare innovation: from decision-making to sense-making and institutional change
L Patrício, JG Teixeira, J Vink
AMS Review 9 (1), 115-120, 2019
Bringing design science research to service design
JG Teixeira, L Patrício, T Tuunanen
International Conference on Exploring Service Science, 373-384, 2018
Understanding the customer experience for service design
JDG Teixeira
Universidade do Porto, 2012
Service designers, unite! Identifying shared concerns among multidisciplinary perspectives on service design
MP Joly, JG Teixeira, L Patrício, D Sangiorgi
Service Design Proof of Concept, Proceedings of the ServDes. 2018 Conference, 2018
Understanding FinTech ecosystem evolution through service innovation and socio-technical system perspective
P Castro, JP Rodrigues, JG Teixeira
International Conference on Exploring Services Science, 187-201, 2020
Dynamic Multi-interface Services: An Application to the Design of a Multimedia Service
JG Teixeira, L Patrício, KH Huang, L Nóbrega, L Constantine, RP Fisk
2013 Fifth International Conference on Service Science and Innovation, 170-173, 2013
Designing Services with Model-based Methods
J Teixeira, L Patrício, L Nóbrega, L Constantine, RP Fisk
proceedings of the 19th International Product Development Management Conference, 2012
Understanding the impact of artificial intelligence on services
P Ferreira, JG Teixeira, LF Teixeira
International Conference on Exploring Services Science, 202-213, 2020
Identifying and systematizing Service Design multidisciplinary contributions
MP Joly, L Patrício, J Teixeira, D Sangiorgi
QUIS15-15th International Research Symposium on Service Excellence in …, 2017
Designing sustainable services with the ECO-Service design method: Bridging user experience with environmental performance
J Sierra-Pérez, JG Teixeira, C Romero-Piqueras, L Patrício
Journal of Cleaner Production 305, 127228, 2021
Understanding the customer experience with smart services
L Gonçalves, L Patrício, JG Teixeira, NV Wuenderlich
Journal of Service Management, 2020
Ten Years Exploring Service Science: Looking Back to Move Forward
JG Teixeira, V Miguéis, MC Ferreira, H Nóvoa, JF e Cunha
International Conference on Exploring Services Science, 334-346, 2020
Identifying and systematizing multidisciplinary contributions to Service Design
MP Joly, JG Teixeira, L Patrício, D Sangiorgi
Proceedings of the QUIS15 International Research Symposium on Service …, 2017
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