Martha Kyrillidou
Martha Kyrillidou
U. of Illinois at Urbana-Champaign & QualityMetrics, LLC
Verified email at qualitymetricsllc.com - Homepage
Title
Cited by
Cited by
Year
Concurrent validity of LibQUAL+™ scores: what do LibQUAL+™ scores measure?
B Thompson, C Cook, M Kyrillidou
The Journal of Academic Librarianship 31 (6), 517-522, 2005
1322005
ARL Index and other validity correlates of LibQUAL+ scores
FM Heath, C Cook, M Kyrillidou, B Thompson
portal: Libraries and the Academy 2 (1), 27-42, 2002
1212002
From input and output measures to quality and outcome measures, or, from the user in the life of the library to the library in the life of the user
M Kyrillidou
The Journal of Academic Librarianship 28 (1-2), 42-46, 2002
1092002
The evolution of measurement and evaluation of libraries: a perspective from the Association of Research Libraries
M Kyrillidou, C Cook
Library Trends 56 (4), 888-909, 2008
882008
ARL Statistics, 2003-04: A Compilation of Statistics from the One Hundred and Twenty-Three Members of the Association of Research Libraries.
M Kyrillidou
Association of Research Libraries, 2005
882005
Developing the DigiQUAL protocol for digital library evaluation
M Kyrillidou, S Giersch
Proceedings of the 5th ACM/IEEE-CS joint conference on Digital libraries…, 2005
842005
Library users’ service desires: A LibQUAL+ study
B Thompson, M Kyrillidou, C Cook
The Library Quarterly 78 (1), 1-18, 2008
802008
Research library trends: ARL statistics
M Kyrillidou
Journal of academic librarianship 26 (6), 427-437, 2000
762000
When the evidence is not enough: Organizational factors that influence effective and successful library assessment
S Hiller, M Kyrillidou, J Self
Performance Measurement and Metrics 9 (3), 223-230, 2008
752008
Revisiting outcomes assessment in higher education
P Hernon, RE Dugan, C Schwartz
Libraries Unltd Incorporated, 2006
712006
The new library user in Sweden
M Kyrillidou, AC Persson
Performance Measurement and Metrics, 2006
682006
Developing a values scorecard
JS Town, M Kyrillidou
Performance Measurement and Metrics, 2013
642013
User library service expectations in health science vs. other settings: a LibQUAL+ Study
B Thompson, M Kyrillidou, C Cook
Health Information & Libraries Journal 24, 38-45, 2007
612007
An overview of performance measures in higher education and libraries
M Kyrillidou
Journal of Library Administration 35 (4), 7-18, 2001
582001
Libraries act on their LibQUAL+ findings: from data to action
FM Heath, M Kyrillidou, CA Askew
Psychology Press, 2004
512004
Item sampling in service quality assessment surveys to improve response rates and reduce respondent burden
B Thompson, M Kyrillidou, C Cook
Performance Measurement and Metrics, 2009
472009
Emerging tools for evaluating digital library services: conceptual adaptations of LibQUAL+ and CAPM
M Lorie, M Kyrillidou, N Flores, GS Choudhury, D Webster, F Heath, ...
Journal of Digital Information, 2003
472003
ClimateQUAL: organizational climate and diversity assessment
M Kyrillidou, MS Baughman
College & Research Libraries News 70 (3), 154-157, 2009
452009
Stability of library service quality benchmarking norms across time and cohorts: A LIBQUAL+ TM study
B Thompson, C Cook, M Kyrillidou
School of Communication & Information, Nanyang Technological University, 2006
452006
Measuring service quality-Introduction
M Kyrillidou, FM Heath
Library Trends 49 (4), 541-547, 2001
442001
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