Martha Kyrillidou
Martha Kyrillidou
U. of Illinois at Urbana-Champaign & QualityMetrics, LLC
Verified email at - Homepage
Cited by
Cited by
Concurrent validity of LibQUAL+™ scores: what do LibQUAL+™ scores measure?
B Thompson, C Cook, M Kyrillidou
The Journal of Academic Librarianship 31 (6), 517-522, 2005
ARL Index and other validity correlates of LibQUAL+ scores
FM Heath, C Cook, M Kyrillidou, B Thompson
portal: Libraries and the Academy 2 (1), 27-42, 2002
From input and output measures to quality and outcome measures, or, from the user in the life of the library to the library in the life of the user
M Kyrillidou
The Journal of Academic Librarianship 28 (1-2), 42-46, 2002
The evolution of measurement and evaluation of libraries: a perspective from the Association of Research Libraries
M Kyrillidou, C Cook
Library Trends 56 (4), 888-909, 2008
Developing the DigiQUAL protocol for digital library evaluation
M Kyrillidou, S Giersch
Proceedings of the 5th ACM/IEEE-CS joint conference on Digital libraries…, 2005
Library users’ service desires: A LibQUAL+ study
B Thompson, M Kyrillidou, C Cook
The Library Quarterly 78 (1), 1-18, 2008
ARL Statistics, 2004-05: A Compilation of Statistics from the One Hundred and Twenty-Three Members of the Association of Research Libraries.
M Kyrillidou
Association of Research Libraries, 2006
Research library trends: ARL statistics
M Kyrillidou
Journal of Academic Librarianship 26 (6), 427-437, 2000
When the evidence is not enough: Organizational factors that influence effective and successful library assessment
S Hiller, M Kyrillidou, J Self
Performance Measurement and Metrics, 2008
Revisiting outcomes assessment in higher education
P Hernon, RE Dugan, C Schwartz
Libraries Unltd Incorporated, 2006
The new library user in Sweden
M Kyrillidou, AC Persson
Performance Measurement and Metrics, 2006
Developing a values scorecard
JS Town, M Kyrillidou
Performance Measurement and Metrics, 2013
User library service expectations in health science vs. other settings: a LibQUAL+ Study
B Thompson, M Kyrillidou, C Cook
Health Information & Libraries Journal 24, 38-45, 2007
An overview of performance measures in higher education and libraries
M Kyrillidou
Journal of Library Administration 35 (4), 7-18, 2001
Item sampling in service quality assessment surveys to improve response rates and reduce respondent burden
B Thompson, M Kyrillidou, C Cook
Performance Measurement and Metrics, 2009
Libraries act on their LibQUAL+ findings: from data to action
FM Heath, M Kyrillidou, CA Askew
Psychology Press, 2004
Emerging tools for evaluating digital library services: conceptual adaptations of LibQUAL+ and CAPM
M Lorie, M Kyrillidou, N Flores, GS Choudhury, D Webster, F Heath, ...
Journal of Digital Information, 2003
ClimateQUAL: organizational climate and diversity assessment
M Kyrillidou, MS Baughman
College & Research Libraries News 70 (3), 154-157, 2009
Stability of library service quality benchmarking norms across time and cohorts: A LIBQUAL+ TM study
B Thompson, C Cook, M Kyrillidou
School of Communication & Information, Nanyang Technological University, 2006
Measuring service quality-Introduction
M Kyrillidou, FM Heath
Library Trends 49 (4), 541-547, 2001
The system can't perform the operation now. Try again later.
Articles 1–20