Nonprofit trends and impacts 2021 L Faulk, M Kim, T Derrick-Mills, E Boris, L Tomasko, N Hakizimana, ... The Urban Institute, 2021 | 61 | 2021 |
Everything is relative: How citizens form and use expectations in evaluating services N Favero, M Kim Journal of Public Administration Research and Theory 31 (3), 561-577, 2021 | 32 | 2021 |
Use and perceptions of the availability of local government and nonprofit services in diverse urban settings K AbouAssi, L Faulk, L Tran, L Shaffer, M Kim Nonprofit and Voluntary Sector Quarterly 48 (5), 975-997, 2019 | 19 | 2019 |
Social Class, Ingroup–Outgroup Comparison, and Citizen Evaluations: Is User Satisfaction Linked to Outcome Disparities? M Song, M Kim, N Favero The American Review of Public Administration 50 (2), 205-218, 2020 | 13 | 2020 |
The scope of “marketing” research in the nonprofit sector: Lessons from the last 20 years literature J Jung, M Kim, J Suh Journal of Philanthropy and Marketing, e1745, 2022 | 9 | 2022 |
Nonprofit Trends and Impacts 2021: National Findings on Diversity and Representation, Donation Trends from 2015-2020, and Effects of 2020 L Faulk, M Kim, T Derrick-Mills, ET Boris, L Tomasko, N Hakizimana, ... Urban Institute, 2021 | 4 | 2021 |
Public perceptions of cross-sector collaboration and sector bias: evidence from a survey experiment S Lee, M Kim Public Management Review, 1-23, 2023 | 2 | 2023 |
The Association Between Performance Information and the Satisfaction of Different Social Groups: Citizen Evaluation by Racial Groups M Kim International Journal of Public Administration, 1-18, 2023 | | 2023 |
Citizen Satisfaction in the Public Sector S Kim, M Kim Elgar Encyclopedia of Public Management, 205-207, 2022 | | 2022 |
Perceived “Price” of Giving’s Relationship with Charitable Giving and its Association with Reputational Effectiveness and Trustworthiness M Kim American University, 2021 | | 2021 |
Sector bias and perceptions of cross-sector collaboration: Evidence from a survey experiment S Lee, M Kim | | |
Testing Their Patients: An Examination of How Patients Weigh Various User Experience Dimensions O Cheon, N Favero, M Kim 2020 Virtual Annual Research Meeting, 0 | | |
When Representation Matters: The Interaction of Heterogeneous Interests and Representation N Favero, M Kim | | |