Gabriele Piccoli
Gabriele Piccoli
Digital Data Streams Lab at University of Pavia
Verified email at
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Web-based virtual learning environments: A research framework and a preliminary assessment of effectiveness in basic IT skills training
G Piccoli, R Ahmad, B Ives
MIS quarterly, 401-426, 2001
Virtual teams: a review of current literature and directions for future research
A Powell, G Piccoli, B Ives
ACM SIGMIS Database: the DATABASE for Advances in Information Systems 35 (1 …, 2004
IT-dependent strategic initiatives and sustained competitive advantage: a review and synthesis of the literature
G Piccoli, B Ives
MIS quarterly, 747-776, 2005
Trust and the unintended effects of behavior control in virtual teams
G Piccoli, B Ives
MIS quarterly, 365-395, 2003
Managing value co-creation in the tourism industry
F Cabiddu, TW Lui, G Piccoli
Annals of Tourism Research 42, 86-107, 2013
Virtual teams: team control structure, work processes, and team effectiveness
G Piccoli, A Powell, B Ives
Information Technology & People 17 (4), 359-379, 2004
Social media affordances: Enabling customer engagement
F Cabiddu, M De Carlo, G Piccoli
Annals of Tourism Research 48, 175-192, 2014
Customer relationship management—A driver for change in the structure of the US lodging industry
G Piccoli, P O’Connor, C Capaccioli, R Alvarez
Cornell Hotel and Restaurant Administration Quarterly 44 (4), 61-73, 2003
Understanding project survival in an ES environment: a sociomaterial practice perspective
EL Wagner, S Newell, G Piccoli
Journal of the Association for Information Systems 11 (5), 1, 2010
Net‐based customer service systems: evolution and revolution in web site functionalities
G Piccoli, MK Brohman, RT Watson, A Parasuraman
Decision Sciences 35 (3), 423-455, 2004
Digital data streams: Creating value from the real-time flow of big data
F Pigni, G Piccoli, R Watson
California Management Review 58 (3), 5-25, 2016
Information systems for managers: texts and cases
G Piccoli
Wiley Publishing, 2007
Computer self‐efficacy and motivation to learn in a self‐directed online course
MJ Simmering, C Posey, G Piccoli
Decision Sciences Journal of Innovative Education 7 (1), 99-121, 2009
The impact of IT-enabled customer service systems on service personalization, customer service perceptions, and hotel performance
G Piccoli, TW Lui, B Grün
Tourism Management 59, 349-362, 2017
Antecedents to team member commitment from near and far: A comparison between collocated and virtual teams
A Powell, J Galvin, G Piccoli
Information Technology & People 19 (4), 299-322, 2006
Data completeness: a key to effective net-based customer service systems
MK Brohman, RT Watson, G Piccoli, A Parasurama
Communications of the ACM 46 (6), 47-51, 2003
Online review response strategy and its effects on competitive performance
TW Lui, M Bartosiak, G Piccoli, V Sadhya
Tourism Management 67, 180-190, 2018
Moving beyond user participation to achieve successful IS design
EL Wagner, G Piccoli
Communications of the ACM 50 (12), 51-55, 2007
The customer-service life cycle: A framework for improving customer service through information technology
G Piccoli, BR Spalding, B Ives
The Cornell Hotel and Restaurant Administration Quarterly 42 (3), 38-45, 2001
Marketing strategies in virtual worlds
TW Lui, G Piccoli, B Ives
ACM SIGMIS Database: the DATABASE for Advances in Information Systems 38 (4 …, 2007
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