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Penghui Xu
Penghui Xu
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Cold comfort matters-how channel-wise emotional strategies help in a customer service chatbot
M Liu, Q Ding, Y Zhang, G Zhao, C Hu, J Gong, P Xu, Y Zhang, L Zhang, ...
Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing …, 2020
132020
HeliCoach: A drone-based system supporting orientation and mobility training for the visually impaired
Q Ding, J Gong, J Sun, P Xu, L Zhang, Q Wang, Y Zhang
Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing …, 2019
102019
HeliCoach: An Adaptive Orientation and Mobility Training System in a Drone-Based 3D Audio Space
J Gong, Q Ding, Y Zhang, L Zhang, P Xu, M Liu, Y Xu, Q Wang
Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing …, 2020
32020
Modeling Human Intelligence in Customer-Agent Conversation Using Fine-Grained Dialogue Acts
Q Ding, G Zhao, P Xu, Y Jin, Y Zhang, C Hu, Q Wang, F Xu
Natural Language Processing and Chinese Computing: 8th CCF International …, 2019
2019
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