Zhe Liu
Zhe Liu
Amazon Alexa AI
Verified email at amazon.com
Title
Cited by
Cited by
Year
A new chatbot for customer service on social media
A Xu, Z Liu, Y Guo, V Sinha, R Akkiraju
Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems …, 2017
3862017
Touch your heart: A tone-aware chatbot for customer care on social media
T Hu, A Xu, Z Liu, Q You, Y Guo, V Sinha, J Luo, R Akkiraju
Proceedings of the 2018 CHI conference on human factors in computing systems …, 2018
1032018
Factors influencing the response rate in social question and answering behavior
Z Liu, BJ Jansen
Proceedings of the 2013 conference on Computer supported cooperative work …, 2013
512013
The effect of ad rank on the performance of keyword advertising campaigns
BJ Jansen, Z Liu, Z Simon
Journal of the american society for Information science and technology 64 …, 2013
502013
Identifying and predicting the desire to help in social question and answering
Z Liu, BJ Jansen
Information Processing & Management 53 (2), 490-504, 2017
482017
Is Twitter a public sphere for online conflicts? A cross-ideological and cross-hierarchical look
Z Liu, I Weber
International Conference on Social Informatics, 336-347, 2014
472014
Questioner or question: Predicting the response rate in social question and answering on Sina Weibo
Z Liu, BJ Jansen
Information Processing & Management 54 (2), 159-174, 2018
442018
Real time search on the web: Queries, topics, and economic value
BJ Jansen, Z Liu, C Weaver, G Campbell, M Gregg
Information Processing & Management 47 (4), 491-506, 2011
402011
Almighty Twitter, what are people asking for?
Z Liu, BJ Jansen
Proceedings of the American Society for Information Science and Technology …, 2012
342012
Characterizing machine learning processes: a maturity framework
R Akkiraju, V Sinha, A Xu, J Mahmud, P Gundecha, Z Liu, X Liu, ...
International Conference on Business Process Management, 17-31, 2020
312020
Predicting ideological friends and foes in Twitter conflicts
Z Liu, I Weber
Proceedings of the 23rd International Conference on World Wide Web, 575-576, 2014
162014
Subjective versus objective questions: Perception of question subjectivity in social Q&A
Z Liu, BJ Jansen
International Conference on Social Computing, Behavioral-Cultural Modeling …, 2015
152015
Seemo: A Computational Approach to See Emotions
Z Liu, A Xu, Y Guo, JU Mahmud, H Liu, R Akkiraju
Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems …, 2018
142018
To buy or not to buy? understanding the role of personality traits in predicting consumer behaviors
Z Liu, Y Wang, J Mahmud, R Akkiraju, J Schoudt, A Xu, B Donovan
International Conference on Social Informatics, 337-346, 2016
132016
Does Personality Matter? A Study of Personality and Situational Effects on Consumer Behavior
Z Liu, A Xu, Y Wang, J Schoudt, J Mahmud, R Akkiraju
Proceedings of the 28th ACM Conference on Hypertext and Social Media, 185-193, 2017
122017
Understanding and predicting question subjectivity in social question and answering
Z Liu, BJ Jansen
Ieee transactions on computational social systems 3 (1), 32-41, 2016
102016
A taxonomy for classifying questions asked in social question and answering
Z Liu, BJ Jansen
Proceedings of the 33rd Annual ACM Conference Extended Abstracts on Human …, 2015
92015
Predicting potential responders in social Q&A based on non-QA features
Z Liu, BJ Jansen
CHI'14 Extended Abstracts on Human Factors in Computing Systems, 2131-2136, 2014
92014
Question and answering made interactive: An exploration of interactions in social Q&A
Z Liu, BJ Jansen
2013 International Conference on Social Intelligence and Technology, 1-10, 2013
82013
Tone analyzer for online customer service: An unsupervised model with interfered training
P Yin, Z Liu, A Xu, T Nakamura
Proceedings of the 2017 ACM on Conference on Information and Knowledge …, 2017
62017
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