Patrícia Moura Sá
Patrícia Moura Sá
Professora, Faculdade de Economia, Universidade de Coimbra
Dirección de correo verificada de fe.uc.pt
TítuloCitado porAño
Kanji's business scorecard
GK Kanji, PM e Sá
Total quality management 13 (1), 13-27, 2002
2802002
Are TQM principles supporting innovation in the Portuguese footwear industry?
A Abrunhosa, PME Sa
Technovation 28 (4), 208-221, 2008
2252008
Are TQM principles supporting innovation in the Portuguese footwear industry?
A Abrunhosa, PME Sa
Technovation 28 (4), 208-221, 2008
2252008
Measuring leadership excellence
GK Kanji, PM e Sa´
Total Quality Management 12 (6), 701-718, 2001
1332001
Sustaining healthcare excellence through performance measurement
G Kanji, P Moura e Sá
Total Quality Management & Business Excellence 14 (3), 269-289, 2003
742003
Kanji's business scorecard
GK Kanji, P Moura E Sá
Total Quality Management 12 (7-8), 898-905, 2001
692001
Kanji's business scorecard
GK Kanji, P Moura E Sá
Total Quality Management 12 (7-8), 898-905, 2001
692001
Performance measurement andbusiness excellence: The reinforcing link for the public sector
G Kanji, P Moura E Sá
Total Quality Management & Business Excellence 18 (1-2), 49-56, 2007
682007
Local government financial transparency in Portugal and Italy: A comparative exploratory study on its determinants
S Jorge, PM Sa, AF Pattaro, RP Lourenço
13th Biennial CIGAR conference, bridging public sector and non-profit sector …, 2011
642011
The role of TQM practices in technological innovation: the Portuguese footwear industry case
P Moura E Sá, A Abrunhosa
Total Quality Management & Business Excellence 18 (1-2), 57-66, 2007
622007
The role of TQM practices in technological innovation: the Portuguese footwear industry case
P Moura E Sá, A Abrunhosa
Total Quality Management & Business Excellence 18 (1-2), 57-66, 2007
622007
Climate perceptions and the customer orientation of frontline service employees
FJ Coelho, MG Augusto, AF Coelho, PM Sá
The Service Industries Journal 30 (8), 1343-1357, 2010
442010
The development of an ideal kindergarten through concept engineering/quality function deployment
PM e Sa, P Saraiva
Total Quality Management 12 (3), 365-372, 2001
442001
Online transparency for accountability: One assessing model and two applications
RP Lourenço, PME Sá, S Jorge, AF Pattaro
Electronic Journal of e-Government 11 (2), 280, 2013
382013
Modernização administrativa e gestão da qualidade: um estudo empírico nos municípios portugueses
P Moura, OF Sintra
Notas económicas, 2008
322008
Leadership for excellence in the Portuguese municipalities: critical success factors, measurements and improvement strategies
PM e Sá, G Kanji
Total Quality Management & Business Excellence 14 (2), 131-139, 2003
252003
Introdução à Gestão de Organizações-3ª Edição
J Lisboa, A Coelho, F Coelho, F Almeida
Vida Economica Editorial, 2011
242011
Organisational excellence in the public sector: with special reference to the Portuguese local government
ES De Moura, PHF Lopes
Sheffield Hallam University, 2002
242002
Assessing customer satisfaction and loyalty in the retail sector
AR Biscaia, MJ Rosa, P Moura e Sa, CS Sarrico
International Journal of Quality & Reliability Management 34 (9), 1508-1529, 2017
132017
Promoting sustainable residential water use: a Portuguese case study in ownership and regulation
R Martins, P Moura e Sá
Policy Studies 32 (3), 291-301, 2011
112011
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Artículos 1–20