| Service quality and its impact on customer satisfaction in Indian hospitals: perspectives of patients and their attendants CRPSL Panchapakesan Padma Benchmarking: An International Journal 17 (6), 807-841, 2010 | 372 | 2010 |
| Understanding the use of Virtual Reality in Marketing: A text mining-based review SMC Loureiro, J Guerreiro, S Eloy, D Langaro, P Panchapakesan Journal of Business Research 100, 514-530, 2019 | 292 | 2019 |
| A conceptual framework of service quality in healthcare Perspectives of Indian patients and their attendants CRLPS Panchapakesan Padma Benchmarking: an International Journal 16 (2), 151-191, 2009 | 243* | 2009 |
| Guest satisfaction & dissatisfaction in luxury hotels: An application of big data P Padma, J Ahn International journal of hospitality management 84, 102318, 2020 | 235 | 2020 |
| A study on the ISO 14000 certification and organizational performance of Indian manufacturing firms LSGCR P. Padma Benchmarking: an International Journal 15 (1), 73-100, 2008 | 89 | 2008 |
| A passion for fashion: the impact of social influence, vanity and exhibitionism on consumer behaviour SMC Loureiro, I Costa, P Panchapakesan International Journal of Retail & Distribution Management 45 (5), 2017 | 80 | 2017 |
| A study on the critical factors of ISO 9001:2000 and organizational performance of Indian manufacturing firms LSGCR P. PADMA International Journal of Production Research 46 (18), 4981–5011, 2008 | 80 | 2008 |
| Engaging fashion consumers in social media: The case of luxury brands SMC Loureiro, M Maximiano, P Panchapakesan International Journal of Fashion Design, Technology and Education 11 (3 …, 2018 | 69 | 2018 |
| Retail service excellence: Antecedents and consequences P Padma, U Wagenseil International Journal of Retail & Distribution Management 46 (5), 422-441, 2018 | 52 | 2018 |
| Impulse buying in hospitality: The role of content posted by social media influencers A Szymkowiak, P Gaczek, P Padma Journal of Vacation Marketing 27 (4), 385-399, 2021 | 43 | 2021 |
| Customer satisfaction in Indian hospitals: Moderators and mediators P Panchapakesan, LP Sai, C Rajendran Quality Management Journal 22 (1), 10-29, 2015 | 42 | 2015 |
| Benchmarking holiday experience: the case of senior tourists PP Maria Johann Benchmarking: An International Journal 23 (7), 1860-1875, 2015 | 38* | 2015 |
| How luxury restaurants will enhance the concept of guest delight P Panchapakesan, M Amin, H Herjanto Journal of Hospitality and Tourism Insights 5 (2), 311-330, 2022 | 31 | 2022 |
| Nature-based solutions in tourism: A review of the literature and conceptualization P Padma, S Ramakrishna, SM Rasoolimanesh Journal of Hospitality & Tourism Research 46 (3), 442-466, 2022 | 29 | 2022 |
| Application of association rule mining: A case study on team India KAAD Raj, P Padma 2013 International Conference on Computer Communication and Informatics, 1-6, 2013 | 29 | 2013 |
| Strategic action grids: a study in Indian hospitals P Padma, P Sai Lokachari, R Chandrasekharan International Journal of Health Care Quality Assurance 27 (5), 360-372, 2014 | 24 | 2014 |
| An exploratory study of the impact of the capability maturity model on the organizational performance of Indian software firms P Padma, LS Ganesh, C Rajendran Quality Management Journal 15 (2), 20-34, 2008 | 24 | 2008 |
| Antecedents and Consequences of Mutual Trust in PPPs ÁRNA Padma Panchapakesan Journal of Relationship Marketing 16 (1), 163-178, 2017 | 19 | 2017 |
| Strategic quadrants and service quality: Tourist satisfaction in Portugal P Padma Quality Management Journal 23 (2), 57-70, 2016 | 18 | 2016 |
| Antecedents of customer loyalty in medical tourism P Padma Instituto Universitário de Lisboa, Business Research Unit, 2013 | 11 | 2013 |
