Cathy Enz
Cited by
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The role of emotions in service encounters
AS Mattila, CA Enz
Journal of Service research 4 (4), 268-277, 2002
Scale construction: Developing reliable and valid measurement instruments
TR Hinkin, JB Tracey, CA Enz
Journal of Hospitality & Tourism Research 21 (1), 100-120, 1997
Conceptualizing Innovation Orientation: A Framework for Study and Integration of Innovation Research*
JA Siguaw, PM Simpson, CA Enz
Journal of product innovation management 23 (6), 556-574, 2006
The role of value congruity in intraorganizational power
CA Enz
Administrative science quarterly, 284-304, 1988
Grooming future hospitality leaders: A competencies model
BG Chung-Herrera, CA Enz, MJ Lankau
The Cornell Hotel and Restaurant Administration Quarterly 44 (3), 17-25, 2003
Agglomeration efects and strategic orientations: Evidence from the US lodging industry
L Canina, CA Enz, JS Harrison
Academy of management journal 48 (4), 565-581, 2005
The impact of top-management actions on employee attitudes and perceptions
BP Niehoff, CA Enz, RA Grover
Group & Organization Studies 15 (3), 337-352, 1990
Innovation orientation outcomes: The good and the bad
PM Simpson, JA Siguaw, CA Enz
Journal of Business Research 59 (10-11), 1133-1141, 2006
The impact of empowerment on service employees
MD Fulford, CA Enz
Journal of managerial issues, 161-175, 1995
Predicting psychological empowerment among service workers: The effect of support-based relationships
DL Corsun, CA Enz
Human relations 52 (2), 205-224, 1999
Adoption of information technology in US hotels: strategically driven objectives
JA Siguaw, CA Enz, K Namasivayam
Journal of travel Research 39 (2), 192-201, 2000
Best hotel environmental practices
CA Enz, JA Siguaw
Cornell Hotel and Restaurant Administration Quarterly 40 (5), 72-77, 1999
Motivating hotel employees: Beyond the carrot and the stick
T Simons, CA Enz
Cornell hotel and restaurant administration quarterly 36 (1), 20-27, 1995
Power and shared values in the corporate culture
CA Enz
Ann Arbor, Mich.: UMI Research Press, 1986
Hospitality strategic management: Concepts and cases
CA Enz
John Wiley and Sons, 2009
Best practices in human resources
CA Enz, JA Siguaw
Cornell Hotel and Restaurant Administration Quarterly 41 (1), 48-61, 2000
The impact of strategic orientation on intellectual capital investments in customer service firms
K Walsh, CA Enz, L Canina
Journal of Service Research 10 (4), 300-317, 2008
Revisiting the best of the best: Innovations in hotel practice
CA Enz, JA Siguaw
Cornell Hotel and Restaurant Administration Quarterly 44 (5-6), 115-123, 2003
What keeps you up at night? Key issues of concern for lodging managers
CA Enz
Cornell Hotel and Restaurant Administration Quarterly 42 (2), 38-45, 2001
Innovative practices in the Spanish hotel industry
M Vila, C Enz, G Costa
Cornell Hospitality Quarterly 53 (1), 75-85, 2012
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