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Citations per year
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Cited by
All
Since 2019
Citations
106
106
h-index
2
2
i10-index
2
2
0
46
23
2020
2021
2022
2023
2024
1
15
35
45
10
Co-authors
Robert W Palmatier
University of Washington
Verified email at uw.edu
Conor M. Henderson
University of Oregon
Verified email at uoregon.edu
Bryson Hilton
University of Texas at San Antonio
Verified email at utsa.edu
Follow
Bita Hajihashemi
Assistant Professor of Marketing
Verified email at okstate.edu -
Homepage
AI and Personalisation in Marketing
ML
Game Theory
Causal Inference
Articles
Cited by
Co-authors
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Cited by
Year
Customer Success Management: The next evolution in customer management practice?
B Hilton, B Hajihashemi, CM Henderson, RW Palmatier
Industrial marketing management 90, 360-369
, 2020
88
2020
The perils of personalized pricing with network effects
B Hajihashemi, A Sayedi, JD Shulman
Marketing Science 41 (3), 477-500
, 2022
18
2022
Understanding and Managing Customer Complaints
B Hajihashemi
Thesis, University of Washington, Available at SSRN 4422671
, 2023
2023
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