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Bita Hajihashemi
Bita Hajihashemi
Assistant Professor of Marketing
Verified email at okstate.edu - Homepage
Title
Cited by
Cited by
Year
Customer Success Management: The next evolution in customer management practice?
B Hilton, B Hajihashemi, CM Henderson, RW Palmatier
Industrial marketing management 90, 360-369, 2020
882020
The perils of personalized pricing with network effects
B Hajihashemi, A Sayedi, JD Shulman
Marketing Science 41 (3), 477-500, 2022
182022
Understanding and Managing Customer Complaints
B Hajihashemi
Thesis, University of Washington, Available at SSRN 4422671, 2023
2023
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Articles 1–3