| Predictors of individual-level innovation at work: A meta-analysis. MM Hammond, NL Neff, JL Farr, AR Schwall, X Zhao Psychology of aesthetics, creativity, and the arts 5 (1), 90, 2011 | 1223 | 2011 |
| The influence of online reviews to online hotel booking intentions X Zhao, L Wang, X Guo, R Law International Journal of Contemporary Hospitality Management 27 (6), 1343-1364, 2015 | 548 | 2015 |
| An investigation of the moderating effects of organizational commitment on the relationships between work–family conflict and job satisfaction among hospitality employees in India K Namasivayam, X Zhao Tourism management 28 (5), 1212-1223, 2007 | 513 | 2007 |
| The role of social capital in encouraging residents' pro-environmental behaviors in community-based ecotourism J Liu, H Qu, D Huang, G Chen, X Yue, X Zhao, Z Liang Tourism Management 41, 190-201, 2014 | 323 | 2014 |
| Examining the relationship of work–family conflict to job and life satisfaction: A case of hotel sales managers XR Zhao, H Qu, R Ghiselli International Journal of Hospitality Management 30 (1), 46-54, 2011 | 296 | 2011 |
| Employees' work–family conflict moderating life and job satisfaction H Qu, XR Zhao Journal of business research 65 (1), 22-28, 2012 | 242 | 2012 |
| Identifying emerging hotel preferences using emerging pattern mining technique G Li, R Law, HQ Vu, J Rong, XR Zhao Tourism management 46, 311-321, 2015 | 228 | 2015 |
| Multilevel model of management support and casino employee turnover intention JJ Li, WG Kim, XR Zhao Tourism Management 59, 193-204, 2017 | 190 | 2017 |
| Motivating frontline employees: Role of job characteristics in work and life satisfaction XR Zhao, R Ghiselli, R Law, J Ma Journal of Hospitality and Tourism Management 27, 27-38, 2016 | 190 | 2016 |
| Why do you feel stressed in a “smile factory”? Hospitality job characteristics influence work–family conflict and job stress X Zhao, R Ghiselli International Journal of Contemporary Hospitality Management 28 (2), 305-326, 2016 | 190 | 2016 |
| The role of post‐training self‐efficacy in customers' use of self service technologies X Zhao, AS Mattila, LS Eva Tao International Journal of Service Industry Management 19 (4), 492-505, 2008 | 181 | 2008 |
| An investigation of the relationships between compensation practices and firm performance in the US hotel industry K Namasivayam, L Miao, X Zhao International Journal of Hospitality Management 26 (3), 574-587, 2007 | 175 | 2007 |
| The relationship of chronic regulatory focus to work–family conflict and job satisfaction X Zhao, K Namasivayam International Journal of Hospitality Management 31 (2), 458–467, 2012 | 135 | 2012 |
| Transformational leadership, proactive personality and service performance: The mediating role of organizational embeddedness C Yang, Y Chen, X Zhao, N Hua International Journal of Contemporary Hospitality Management 32 (1), 267-287, 2020 | 123 | 2020 |
| How does social capital influence the hospitality firm's financial performance? The moderating role of entrepreneurial activities WD Dai, ZE Mao, XR Zhao, AS Mattila International Journal of Hospitality Management 51, 42-55, 2015 | 117 | 2015 |
| Examining the spillover effect of frontline employees’ work–family conflict on their affective work attitudes and customer satisfaction XR Zhao, AS Mattila International Journal of Hospitality Management 33, 310-315, 2013 | 83 | 2013 |
| The impact of frontline employees’ work–family conflict on customer satisfaction: The mediating role of exhaustion and emotional displays X Zhao, AS Mattila, NN Ngan Cornell Hospitality Quarterly 55 (4), 422-432, 2014 | 77 | 2014 |
| When family rooms become guest lounges: Work–family balance of B&B innkeepers Y Li, L Miao, X Zhao, X Lehto International Journal of Hospitality Management 34, 138-149, 2013 | 73 | 2013 |
| Unfolding deconstructive effects of negative shocks on psychological contract violation, organizational cynicism, and turnover intention C Yang, Y Chen, XZ Roy, AS Mattila International Journal of Hospitality Management 89, 102591, 2020 | 72 | 2020 |
| Improving service management in budget hotels J Peng, X Zhao, AS Mattila International journal of hospitality management 49, 139-148, 2015 | 70 | 2015 |
Rob LawUniversity of MacauVerified email at um.edu.mo
