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Cláudia S. Sarrico
Cláudia S. Sarrico
School of Economics & Management, University of Minho and CIPES Centre for Research in Higher
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Pitfalls and protocols in DEA
RG Dyson, R Allen, AS Camanho, VV Podinovski, CS Sarrico, EA Shale
European Journal of Operational Research 132 (2), 245-259, 2001
22292001
An Introduction to Data Envelopment Analysis: A Tool for Performance Measurement
R Ramanathan
JOURNAL-OPERATIONAL RESEARCH SOCIETY 56 (6), 751-751, 2005
12292005
Data envelopment analysis and university selection
CS Sarrico, SM Hogan, RG Dyson, AD Athanassopoulos
Journal of the operational research society 48 (12), 1163-1177, 1997
2701997
Using DEA for planning in UK universities—an institutional perspective
CS Sarrico, RG Dyson
Journal of the Operational Research Society 51 (7), 789-800, 2000
2152000
Restricting virtual weights in data envelopment analysis
CS Sarrico, RG Dyson
European Journal of Operational Research 159 (1), 17-34, 2004
2112004
The integration of quality management in higher education institutions: a systematic literature review
MJ Manatos, CS Sarrico, MJ Rosa
Total Quality Management & Business Excellence 28 (1-2), 159-175, 2017
1922017
Assessing quality and evaluating performance in higher education: Worlds apart or Complementary views?
CS Sarrico, MJ Rosa, PN Teixeira, MF Cardoso
Minerva 48 (1), 35-54, 2010
1892010
The European university landscape: A micro characterization based on evidence from the Aquameth project
C Daraio, A Bonaccorsi, A Geuna, B Lepori, L Bach, P Bogetoft, ...
Research policy 40 (1), 148-164, 2011
1622011
Managing reform in universities: The dynamics of culture, identity and organisational change
B Stensaker, J Välimaa, C Sarrico
Springer, 2012
1332012
Implementing quality management systems in higher education institutions
MJ Rosa, CS Sarrico, A Amaral
Quality assurance and management, 129-146, 2012
1212012
The influence of performance management systems on key actors in universities: the case of an English university
AI Melo, CS Sarrico, Z Radnor
Public Management Review 12 (2), 233-254, 2010
1162010
Avaliação de escolas em Portugal: que futuro
I Coelho, C Sarrico, MJ Rosa
Revista Portuguesa e Brasileira de Gestão 7 (2), 56-67, 2008
962008
Assessing customer satisfaction and loyalty in the retail sector
AR Biscaia, MJ Rosa, P Moura e Sa, CS Sarrico
International Journal of Quality & Reliability Management 34 (9), 1508-1529, 2017
892017
On performance in higher education: Towards performance governance
CS Sarrico
Tertiary Education and Management 16 (2), 145-158, 2010
702010
Gestão ética e responsabilidade social das empresas: Um estudo da situação portuguesa
A Rego, JM Moreira, C Sarrico
632003
On the road to performance governance in the public domain?
J Halligan, CS Sarrico, ML Rhodes
International Journal of Productivity and Performance Management 61 (3), 224-234, 2012
552012
Relatório final da actividade do Grupo de Trabalho para Avaliação das Escolas
PG Oliveira, MC Clímaco, MA Carravilla, C Sarrico, JM Azevedo, ...
Lisboa: Ministério da Educação, 2006
542006
Modelos de governo, gerencialismo e avaliação institucional nas universidades
R Santiago, D Leite, M Polidori, M Leite, C Sarrico
Revista Portuguesa de Educação 16 (1), 75-99, 2003
522003
Strategic enrolment management: Improving student satisfaction and success in Portugal
J Taylor, R Brites, F Correia, M Farhangmehr, B Ferreira, ...
Higher Education Management and Policy 20 (1), 1-17, 2008
512008
School performance management practices and school achievement
CS Sarrico, MJ Rosa, MJ Manatos
International Journal of Productivity and Performance Management 61 (3), 272-289, 2012
482012
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