| Perceived service quality in bus transit service: a structural equation approach J De Oña, R De Oña, L Eboli, G Mazzulla Transport Policy 29, 219-226, 2013 | 561 | 2013 |
| Quality of service in public transport based on customer satisfaction surveys: A review and assessment of methodological approaches J De Oña, R De Oña Transportation Science 49 (3), 605-622, 2015 | 418 | 2015 |
| A classification tree approach to identify key factors of transit service quality J De Oña, R De Oña, FJ Calvo Expert Systems with Applications 39 (12), 11164-11171, 2012 | 242 | 2012 |
| Transit passengers’ behavioural intentions: the influence of service quality and customer satisfaction J De Ona, R de Oña, L Eboli, C Forciniti, G Mazzulla Transportmetrica A: Transport Science 12 (5), 385-412, 2016 | 218 | 2016 |
| Transit service quality analysis using cluster analysis and decision trees: a step forward to personalized marketing in public transportation J de Oña, R de Oña, G López Transportation 43, 725-747, 2016 | 152 | 2016 |
| Heterogeneity in perceptions of service quality among groups of railway passengers J De Ona, R de Oña, L Eboli, G Mazzulla International Journal of Sustainable Transportation 9 (8), 612-626, 2015 | 148 | 2015 |
| Urban transport interchanges: A methodology for evaluating perceived quality S Hernandez, A Monzon, R De Oña Transportation Research Part A: Policy and Practice 84, 31-43, 2016 | 142 | 2016 |
| Perceived service quality, customer satisfaction, and behavioral intentions: structural equation model for the Metro of Seville, Spain R De Oña, JL Machado, J De Oña Transportation Research Record 2538 (1), 76-85, 2015 | 135 | 2015 |
| Neural networks for analyzing service quality in public transportation C Garrido, R De Oña, J De Oña Expert Systems with Applications 41 (15), 6830-6838, 2014 | 125 | 2014 |
| Socio-economic and driving experience factors affecting drivers’ perceptions of traffic crash risk JL Machado-León, J de Oña, R de Oña, L Eboli, G Mazzulla Transportation research part F: traffic psychology and behaviour 37, 41-51, 2016 | 114 | 2016 |
| Key factors affecting rail service quality in the Northern Italy: a decision tree approach R De Oña, L Eboli, G Mazzulla Transport 29 (1), 75-83, 2014 | 113 | 2014 |
| Index numbers for monitoring transit service quality J de Oña, R de Oña, L Eboli, G Mazzulla Transportation Research Part A: Policy and Practice 84, 18-30, 2016 | 103 | 2016 |
| Railway transit services in Algiers: priority improvement actions based on users perceptions JL Machado-León, R de Oña, T Baouni, J de Oña Transport Policy 53, 175-185, 2017 | 82 | 2017 |
| How to identify the key factors that affect driver perception of accident risk. A comparison between Italian and Spanish driver behavior J de Oña, R de Oña, L Eboli, C Forciniti, G Mazzulla Accident Analysis & Prevention 73, 225-235, 2014 | 82 | 2014 |
| Public transportation quality of service: Factors, models, and applications L Dell ́Olio, A Ibeas, J de Ona, R de Ona Elsevier, 2017 | 72 | 2017 |
| Analysis of transit quality of service through segmentation and classification tree techniques R de Oña, J de Oña Transportmetrica A: Transport Science 11 (5), 365-387, 2015 | 72 | 2015 |
| The role of involvement in regards to public transit riders' perceptions of the service JL Machado-León, R de Oña, J de Oña Transport Policy 48, 34-44, 2016 | 71 | 2016 |
| Public transport users versus private vehicle users: Differences about quality of service, satisfaction and attitudes toward public transport in Madrid (Spain) J De Oña, E Estévez, R De Oña Travel behaviour and society 23, 76-85, 2021 | 70 | 2021 |
| Bayesian networks and structural equation modelling to develop service quality models: Metro of Seville case study F Díez-Mesa, R de Oña, J de Oña Transportation Research Part A: Policy and Practice 118, 1-13, 2018 | 70 | 2018 |
| A data mining approach to investigate patterns of powered two-wheeler crashes in Spain A Montella, R de Oña, F Mauriello, MR Riccardi, G Silvestro Accident Analysis & Prevention 134, 105251, 2020 | 68 | 2020 |
Juan de OñaProfessor of Transportation, University of GranadaEmail confirmado em ugr.es
