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Saleh Shuqair
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Benefits of authenticity: Post-failure loyalty in the sharing economy
S Shuqair, DC Pinto, AS Mattila
Annals of Tourism Research 78, 102741, 2019
642019
A pathway to consumer forgiveness in the sharing economy: The role of relationship norms
S Shuqair, DC Pinto, KKF So, PMF Rita, AS Mattila
International Journal of Hospitality Management 98, 103041, 2021
62021
An empathy lens into peer service providers: Personal versus commercial hosts
S Shuqair, DC Pinto, AS Mattila
International Journal of Hospitality Management 99, 103073, 2021
42021
Can customer relationships backfire? How relationship norms shape moral obligation in cancelation behavior
S Shuqair, DC Pinto, F Cruz-Jesus, AS Mattila, P da Fonseca Guerreiro, ...
Journal of Business Research 151, 463-472, 2022
2022
The transparency paradox: When transparency cues helps or backfires for brands?
R Reck, AC Castagna, S Shuqair, DC Pinto
Journal of Cleaner Production, 133381, 2022
2022
How relationship norms affects consumers’ responses in sharing economy
S Shuqair
2021
PERSONAL VS. COMMERCIAL PEER SERVICE PROVIDERS-Abstract
S Shuqair, DC Pinto, A Mattila
Proceedings of the European Marketing Academy, 50th, 1-2, 2021
2021
INFLUENCERS’CONTAGION EFFECTS IN SOCIAL MEDIA-Abstract
S Shuqair, R Alves, DC Pinto, A Mattila
Proceedings of the European Marketing Academy, 50th, 1-2, 2021
2021
Personal vs. commercial peer service providers
S Shuqair, DC Pinto, A Mattila
European Marketing Academy Conference 2021: Marketing for Growth, A2021-94525, 2021
2021
Influencers' contagion effects in social media
S Shuqair, RRCN Malcata, DC Pinto, A Mattila
European Marketing Academy Conference 2021: Marketing for Growth, A2021-94542, 2021
2021
Personal Vs. Commercial Peer Service Providers
DC Pinto, AS Mattila
Proceedings of the European Marketing Academy, 2021
2021
Benefits of authenticity
S Shuqair, DC Pinto, AS Mattila
Annals of Tourism Research 78, 2019
2019
Service Recovery in Collaborative Consumption Settings
S Shuqair, DC Pinto
Proceedings of the European Marketing Academy, 48th, 1-11, 2019
2019
Service failure in collaborative consumption settings
S Shuqair, DC Pinto
European Marketing Academy 2019 Annual Conference, 2019
2019
Diego Costa Pinto
S Shuqair, R Alves
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