| Benefits of authenticity: Post-failure loyalty in the sharing economy S Shuqair, DC Pinto, AS Mattila Annals of Tourism Research 78, 102741, 2019 | 119 | 2019 |
| A pathway to consumer forgiveness in the sharing economy: The role of relationship norms S Shuqair, DC Pinto, KKF So, PMF Rita, AS Mattila International Journal of Hospitality Management 98, 103041, 2021 | 30 | 2021 |
| An empathy lens into peer service providers: Personal versus commercial hosts S Shuqair, DC Pinto, AS Mattila International Journal of Hospitality Management 99, 103073, 2021 | 23 | 2021 |
| The transparency paradox: When transparency cues helps or backfires for brands? R Reck, AC Castagna, S Shuqair, DC Pinto Journal of Cleaner Production 372, 133381, 2022 | 19 | 2022 |
| Leveraging online selling through social media influencers S Shuqair, R Filieri, G Viglia, AS Mattila, DC Pinto Journal of Business Research 171, 114391, 2024 | 17 | 2024 |
| Artificial intelligence (AI) in FinTech decisions: The role of congruity and rejection sensitivity AR Gonçalves, A Breda Meira, S Shuqair, D Costa Pinto International Journal of Bank Marketing 41 (6), 1282-1307, 2023 | 15 | 2023 |
| Can customer relationships backfire? How relationship norms shape moral obligation in cancelation behavior S Shuqair, DC Pinto, F Cruz-Jesus, AS Mattila, P da Fonseca Guerreiro, ... Journal of Business Research 151, 463-472, 2022 | 13 | 2022 |
| The paradox of immersive artificial intelligence (AI) in luxury hospitality: how immersive AI shapes consumer differentiation and luxury value AR Gonçalves, D Costa Pinto, S Shuqair, A Mattila, A Imanbay International Journal of Contemporary Hospitality Management, 2024 | 12 | 2024 |
| Does crowdsourcing necessarily lead to brand engagement? The role of crowdsourcing cues and relationship norms on customer-brand relationships MM Herter, S Shuqair, DC Pinto, AS Mattila, P Zandonai Pontin Journal of Product & Brand Management 32 (7), 988-1004, 2023 | 12 | 2023 |
| Reducing resistance to sponsorship disclosure: the role of experiential versus material posts S Shuqair, G Viglia, D Costa Pinto, AS Mattila Journal of Travel Research 63 (4), 959-973, 2024 | 9 | 2024 |
| The benefits of automated machine learning in hospitality: A step-by-step guide and AutoML tool M Castelli, DC Pinto, S Shuqair, D Montali, L Vanneschi Emerging Science Journal 6 (6), 1237-1254, 2022 | 9 | 2022 |
| Artificial intelligence vs. autonomous decision-making in streaming platforms: A mixed-method approach AR Gonçalves, DC Pinto, S Shuqair, M Dalmoro, AS Mattila International Journal of Information Management 76, 102748, 2024 | 6 | 2024 |
| When powerful artificial intelligence backfires S Shuqair, DC Pinto, CL Miltgen, G Viglia International Journal of Hospitality Management 120, 103778, 2024 | 2 | 2024 |
| How relationship norms and task complexity affect consumer perceptions of quality in crowdsourcing S Shuqair, MM Herter, DC Pinto, AS Mattila International Journal of Consumer Studies 48 (3), e13058, 2024 | | 2024 |
| Emojis as heuristic cues: The multifaceted role of emojis in online service interactions S Shuqair, DC Pinto, MM Herter, A Mattila Journal of Consumer Behaviour, 2024 | | 2024 |
| Leveraging online selling through social media influencers R Filieri, S Shuqair, G Viglia, A Mattila, DC Pinto HAL Post-Print, 2023 | | 2023 |
| AI (vs. Human) Recommendation on Luxury Services AR Gonçalves, DC Pinto, S Shuqair, A Imanbay, AS Mattila Academy of Marketing Science World Marketing Congress, 121-131, 2023 | | 2023 |
| How relationship norms affects consumers’ responses in sharing economy S Shuqair | | 2021 |
| Personal vs. commercial peer service providers S Shuqair, DC Pinto, A Mattila European Marketing Academy Conference 2021: Marketing for Growth, A2021-94525, 2021 | | 2021 |
| Influencers' contagion effects in social media S Shuqair, RRCN Malcata, DC Pinto, A Mattila European Marketing Academy Conference 2021: Marketing for Growth, A2021-94542, 2021 | | 2021 |
Diego Costa PintoNOVA IMS, Universidade Nova de Lisboa, PortugalVerified email at novaims.unl.pt
