Simplified customer segmentation applied to an outbound contact center dialer TRL Alberto, PM Da Silva ACHI 2014-7th Int. Conf. Adv. Comput. Interact., 83-88, 2014 | 3 | 2014 |
Scalable contact center management with data partitioning and data integration PM da Silva, É Pereira, T Albertoa | 1 | 2004 |
A CIF Based System for Wireless Access to an ATM network P Silva, P Silva, A Grilo, M Nunes II Conferência de Telecomunicações, Sesimbra, Portugal, pp. 648-652, 1999 | 1* | 1999 |
Scalable Contact Center Management with Data Partitioning and Data Integration P Mendes da Silva, É Pereira, T Alberto 11th International Baltic Conference on Databases and Information Systems …, 2014 | | 2014 |
Simplified Customer Segmentation Applied to an Outbound Contact Center Dialer P Silva, T Alberto IARIA 2014, 2014 | | 2014 |
ATM via rádio P Silva, P Silva Instituto Superior Técnico, Universidade de Lisboa, 1998 | | 1998 |
Scalable Contact Center Management with Data Partitioning and Data Integration É Pereira, T Alberto, PM da Silva | | |
The complexity of direct reciprocity and human cooperation PM da Silva | | |
Combining Binary Security, Artificial Neural Network Security and Philosophy of Science PM da Silva | | |
EGTSIM: an Evolutionary Game Theory Simulator PM da Silva | | |